Versand

Thank you for shopping at ThinerAndBloom. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • You will receive a shipment confirmation email containing your tracking number once your order has shipped.

  • Processing delays may occasionally occur during peak promotional periods or holidays.

2. Domestic Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout based on package weight, dimensions, and final destination.

  • Final delivery timeframes will depend on the carrier and shipping service selected at checkout.

3. International Shipping (USA, Europe & Worldwide)

We offer international shipping to the United States, European Union, United Kingdom, and select international destinations. Shipping rates and delivery options for international destinations are calculated live at checkout.

Important Notice on Customs, Import Duties & Taxes:

International orders shipped outside of our home country are delivered on a DAP (Delivered at Place)basis.

Customers are solely responsible for all customs duties, import taxes, Value Added Tax (VAT), brokerage fees, or clearance charges imposed by the destination country.

  • These charges are NOT included in the item price or the shipping cost paid at checkout.

  • Fees are determined and collected directly by your local government, customs authority, or postal carrier upon package arrival.

  • ThinerAndBloom has no control over these charges and cannot predict what they may be.

4. Refused or Unclaimed Packages

If an international package is refused, unclaimed, or returned to sender due to non-payment of local duties/taxes or an incorrect address:

  • Original shipping fees are non-refundable.

  • Any return shipping costs or fees levied by the carrier to send the package back to us will be deducted from your item refund.

5. Order Tracking & Customs Delays

Once your package leaves our fulfillment center, tracking updates will be available via the shipping confirmation email.

  • Please note that ThinerAndBloom is not responsible for shipping delays caused by customs clearance procedures in destination countries.

6. Contact Us

If you have questions regarding your shipment or need assistance, please contact us at [support@thinerandbloom.com].